Valley Home Care Message Program Privacy Policy

Information We Collect:

1.) Your phone number and any other personal details you provide when opting into our messaging services

2.) Details about your interactions with our messages, including frequency, delivery status, and responses (e.g., HELP or STOP commands).

How We Use Your Information:

1.) To send service updates, reminders, and important notifications related to your care or account.

2.) To provide customer support and respond to your inquiries.

3.) To improve our services through performance tracking and analysis.

Data Sharing:

We may share your information with trusted service providers who assist us in delivering our messaging programs (e.g., SMS platforms), ensuring high-quality service. However, your mobile opt-in information will not be sold or shared with third parties for marketing or unrelated purposes.

Message Frequency and Charges:

Message frequency varies based on the services you receive. Standard message and data rates may apply as determined by your mobile carrier.

Your Rights:

1.) You can opt out of our messaging program at any time by replying STOP to our messages.

2.) You can request help by replying HELP to our messages or contacting us directly.

Data Security:

We use industry-standard practices to safeguard your information and protect it against unauthorized access.

Contact Us:

If you have any questions or concerns about this policy, please contact us at:

By participating in Valley Home Care’s messaging services, you agree to this privacy policy.